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PostPosted: Sep 3rd, '12, 17:24 
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Am I the only one having problems accessing the BYAP website? I can access the forum pages OK but I can't get onto the shop or the Contact page (I tried to get on the contact page so that I could report this issue!!).

I thought that it might be an issue with a cookie or something similar so I tried another computer at home but had the same issue.

I actually want to get onto the shop so that I can work out what fish food to buy as I want to get my first silver perch fingerlings in the next couple of weeks but I want to make sure that I have some food ready first!!!

Thanks,

Gags


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PostPosted: Sep 3rd, '12, 17:46 
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Hi Gags, :dontknow: Works for me. I think there is someone supposed to be working on the shop. You can send me a pm and I can call you tomorrow or send details if you like.
Cheers
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PostPosted: Sep 3rd, '12, 18:34 
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Use www.backyardaquaponics.com

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PostPosted: Sep 3rd, '12, 18:44 
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Thanks for the quick responses. I just tried the link directly and still no joy. I also tried deleting all cookies to see if that made any difference but still no luck.

Is there any way that my IP address could be locked out?? I accessed the shop last night and was looking at fish food.....put some in the cart and was in the middle of the registration process when it dropped out. As previously stated I can't access it from my other computer either (it's a PC, this one's a Mac) so I am wondering if it is related to my IP address?? I can see all of the forums but none of the links at the top of the page work (i.e. Home, Shop, Magazine, News, etc).

So who is the guru of all things computing???

Gags


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PostPosted: Sep 3rd, '12, 19:05 
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Gags wrote:
So who is the guru of all things computing???

Gags

:dontknow: Definately not me I'm sorry, I only learnt how to use a forum because of this aquaponics thing.

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PostPosted: Sep 4th, '12, 09:22 
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The server is certainly having difficulties at the moment, I just went online to try to order some fish food, and was presented with this page:

Attachment:
Screen Shot 2012-09-04 at 9.21.10 AM.png
Screen Shot 2012-09-04 at 9.21.10 AM.png [ 41.36 KiB | Viewed 5603 times ]



This was after managing to put the item in my cart, it was when I tried to check out that the issues started.

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PostPosted: Sep 4th, '12, 09:24 
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The shop has been playing up for a long time. Just PM or call Faye/Joel to order.

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PostPosted: Sep 4th, '12, 09:37 
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Thanks for the suggestion Charlie, although I must admit that it seems a bit... counterintuitive... :think:


(Disclaimer, I write PHP shopping carts like this for a living)

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PostPosted: Sep 4th, '12, 11:02 
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nebbian wrote:
(Disclaimer, I write PHP shopping carts like this for a living)


Ahhh so it's your fault then.... :lol:

Ok, you guys can be guinea pigs for the new shop site then if you like. It's nearly finished, just a few bits left to finish off, a few old products to delete and a few new ones to set up. Still should be all working fine for the basics like buying feed.

http://www.backyardaquaponicsshop.com

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PostPosted: Sep 4th, '12, 12:17 
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Wow, that's a seriously nice cart!

Thanks for that EB, the new shop worked perfectly and was a joy to use :D :headbang:

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PostPosted: Sep 4th, '12, 17:59 
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Very weird.......had a look today at work and the Shop worked fine, however, still no joy from home (tried on a Mac and a PC)!! Is there anyway that my IP address could somehow have been "blackbanned" from the BA site??


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PostPosted: Sep 5th, '12, 14:08 
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I tried accessing the other parts of the site using a web proxy today and I was able to do so without any problems. Does this mean that my IP address has somehow been blocked from accessing the shop and other parts of the site?? I did try resetting my cable router and getting rid of all cookies but this hasn't made any difference. I am keen to be able to view these other parts of the site again.......anybody have any idea of what I might need to do to overcome this problem??


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PostPosted: Sep 5th, '12, 14:18 
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Pass........ :dontknow:

I have no end of problems with almost every website we have... Constantly living on the edge of what I comprehend, and go through different people working on different sites at an incredible rate.

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PostPosted: Sep 5th, '12, 14:46 
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Hello.

I had the problem once and I found that if I turn of my modem and on and that it solved it.
Not sure if you have already tried.


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PostPosted: Sep 6th, '12, 19:14 
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I have tried resetting my modem a few times without any luck.......have no idea what else to try??


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